This Distance Sales Agreement is concluded electronically, under Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation, between the seller identified below and the buyer placing an order on casablancatarim.com.
Article 1 · Parties
Seller
- Seller
- Yılmaz Kıraç
- Brand
- Casablanca Tarım
- Business activity
- Manufacture and trade of fertilisers and agrochemicals · NACE 46.85.05
- Trade registration
- Antalya Registry of Tradesmen and Craftsmen · Registry No. 297268
- Head office
- Bağlık Mah. Gödene Cad. No:181 Phodopolis Evleri/14, Kumluca / Antalya, Türkiye
- Branch
- Gökyazı Mah. Mustafa Masatlı Cad. No:15/A, Demre / Antalya, Türkiye
- Phone / WhatsApp
- +90 543 731 81 82
- Website
- casablancatarim.com
Buyer: the person who places the order and whose name, delivery and invoice address, phone number and email address are given at checkout. The buyer's details appear in the order summary.
Article 2 · Subject
This agreement sets out the rights and obligations of the parties for the sale and delivery of the product ordered electronically by the buyer on casablancatarim.com, whose characteristics and sale price are stated on the site and in the order summary.
Article 3 · Product, price and payment
The product name, pack option, quantity, VAT-inclusive unit and total price, payment method and order date appear in the order summary shown at the final confirmation step and form an integral part of this agreement. Prices are in Turkish lira and include VAT. No shipping charge is made.
Payments are taken by credit or debit card through the secure payment infrastructure of PayTR Ödeme ve Elektronik Para Kuruluşu A.Ş.. Card details are not transmitted to or stored by the seller. Instalment options, depending on your bank, are shown on the payment screen.
Article 4 · Delivery
The product is shipped to the delivery address in Türkiye given by the buyer, with HepsiJet, Yurtiçi Kargo or PTT Kargo depending on the address. An approved order is handed to the carrier within 1–3 business days and delivered within the 30-day legal limit from the order date. The seller bears the risk of loss or damage until delivery. Details are on the Delivery and Shipping page.
Article 5 · General provisions
- Before ordering, the buyer confirms electronically that they have read the Pre-Information Form and this agreement and have been informed of the product's main characteristics, sale price, payment method and delivery terms.
- The agreement is concluded when the buyer places the order with the final confirmation step that creates a payment obligation and the seller confirms the order electronically. The agreement and order summary are sent to the buyer by email.
- If the product is out of stock or delivery becomes impossible, the seller informs the buyer immediately and refunds the full amount collected within 14 days at the latest.
- If the payment is not approved by the bank or payment institution, the order is deemed not to have been placed.
- The product is delivered with an invoice issued by the seller. Agricultural products must be used in accordance with the label and instructions on the packaging.
Article 6 · Right of withdrawal
The buyer may withdraw from the agreement within 14 days of receiving the product, without giving any reason and without penalty; notice may also be given before delivery. Notice is given to info@casablancatarim.com, via WhatsApp or in writing to the seller's address. The buyer returns the product within 10 days of the notice, free of charge, using the return code provided. Within 14 days at the latest of receiving the notice, the seller refunds all payments collected, including delivery costs, to the buyer's payment method at no cost to the buyer.
Article 7 · Exceptions to the right of withdrawal
Liquid fertilisers and agricultural products whose cap seal or safety band has been opened, which have been used or which have been mixed with other products are excluded from the right of withdrawal under Article 15(1)(ç) and (d) of the Distance Contracts Regulation, as their return is not suitable for product safety and health reasons and they cannot by nature be separated. Statutory rights for defective products are reserved. Details are on the Cancellation, Returns and Refunds page.
Article 8 · Defective products
If the delivered product is defective, the buyer may exercise one of the rights listed in Article 11 of Law No. 6502: withdrawal from the contract, price reduction, free repair or replacement with a non-defective equivalent. Shipping costs in such cases are borne by the seller.
Article 9 · Dispute resolution
Consumer Arbitration Committees and Consumer Courts at the buyer's place of residence or where the transaction took place have jurisdiction over disputes arising from this agreement, within the monetary limits announced by the Ministry of Trade.
Article 10 · Entry into force
By confirming the order, the buyer accepts all terms of this agreement. The agreement is concluded on the order date, stored electronically by the seller and provided to the buyer on request.
Last updated: 1 October 2026